Our team spirit
Historical background
Approaching 30 years of experience in the relocation business…
- Lodge Relocation was founded in 1994 and the the company was acquired in 2009 by our current directors.
- Since this period the company has expanded its services from Geneva to the cantons of Vaud, Neuchâtel, Fribourg, Zurich, Zug, Lugano and Basel and 5 offices were opened nationwide (Geneva, Lausanne, Zurich, Zug and Basel). The team has grown from 6 to more than 30 people.
- More than 70 companies have entrusted Lodge Relocation with their moves and several partnerships were signed with RMC (Relocation Management Companies)
- And the last but not least, a company with a human touch, with a high level of responsiveness, a loyal and dedicated team of senior consultants , responsible for the entire relocation process.
Our team of consultants
Our team of 30 experienced Senior Consultants work either exclusively or mostly for Lodge Relocation. Our consultants will accompany and guide you throughout your relocation process.
- Our consultants operate in the cantons of Geneva, Vaud, Neuchâtel, Fribourg, Zürich, Zug, Lugano, Basel, and neighbouring France
- Multilingual, they speak French, English, Italian, Greek, German, Swedish, Swiss German, Spanish, Portuguese and Dutch
- Multicultural, they fully understand cultural differences having personally experienced international relocation.
- They are passionate about their work
- They have outstanding human skills
- They are diplomatic, dynamic, flexible, proactive, patient and empathetic
- They benefit from continuous training in line with our company’s quality services
Our strengths
Your personal contact
One consultant is appointed to each of our clients. The allocated consultant will be the client’s point of contact throughout the entire Home Search process, from the initial contact until the settling in to their new home. This allows our client and their consultant to establish a trusting partnership and maximise time. Lodge Relocation is in permanent contact and assists all their clients, whether they are interns or CEOs, with the same level of expertise, quality, efficiency and confidentiality.
Listening
Understanding our clients’ needs and expectations is vital, in order to show them properties meeting their criteria and matching their lifestyle.
Our clients’ satisfaction
Timing and budget is extremely important to us in a very challenging and tight market. Our commitment and dedication towards our clients’needs enables them to focus on their work and remain stress-free during their move.
Our consultants’ regional expertise and know-how
Enables them to have privileged work relationships and contacts with the local real estate agencies and landlords. We have a long and well-established reputation in the real estate market. This enables us to guarantee our partners, the real estate agents and landlords, that our clients’ applications for properties are always taken seriously and are often given priority.
Our Back Office Support
Our team of consultants is complimented with our executive assistants and account managers. They permenantly monitor new assignments and requests from our clients.
They are the first point of contact until a consultant is assigned to the assignee.
They provide support to our team of consultants, are the direct point of contact with all the HR managers, manage immigration services, invoicing, data processing and reporting.
Training sessions
Three to four times a year, training sessions are scheduled with the whole team to develop:
- Soft skills such as Relationship building, Positive attitude, Knowledge , Experience, Empathy, Care…
- On various subjects such as legal aspects of lease contracts, IT processes , how to work with millennials etc
Team building
Getting to know each other in the workplace is the goal of team building. It plays a key role in the efficiency and quality of our services:
All our consultants work in pairs, which ensures far less disruption to our clients when consultants are unwell or at vacation times.
The loyalty of our consultants to the team plays a key role in the efficiency and quality of the services delivered to the assignees
And some funny times…
